Our story from Seagate’s thought leaders. Brand Why we’re unique—and why we matter. SeaTools for Windows. SeaTools for DOS. Why Use SeaTools? After testing, a large percentage of the drives returned to Seagate for warranty replacement are perfectly good drives with 'No Problem Found' (NPF).

Hi, I have 2 Seagate external USB Disks - a. FreeAgent 1TB, external power supply b. Bourne Lisa Bergren Pdf. One Freeagent Go 500 MB, no external power supply. I've started noticing bad blocks via the event viewer for drive 'a' (FreeAgent 1TB). So I wanted to run the seagate seatools for better diagnostics (and hopefully a fix). But for some reason seatools does not recognize any of the above drives (windows and DOS versions).

The weird thing is that Up until a couple of weeks ago seatools recognized both my drives correctly. Under computer management both drives are reported correctly (NTFS, size, drive letter). Also, Seagate managers reports that drive 'b' (Freeagent Go 500 MB) is healthy, so seatools should at least recognize that. I've tried uninstall / reinstall seatools but no luck. In the meantime I just ran a complete CHKDSK scan and attempt to repair on drive 'a', in order to at least try to isolate and hopefully fix it's problems.

How do I get Seatools to run in order? Why did it suddenly stop recognizing my drives? (even the healthy one) Also - What should I do with drive 'a'?

Can I isolate the bad segments somehow and keep working with the drive safely? Perhaps a complete formatting of the drive will help? Can I continue to rely on the drive for my backups, or is the drive doomed to fail soon? Any suggestions / advice regarding problem (1) and/or (2) will be greatly appreciated. Thanks in advance! Seatools is pretty useless, so I don't know why you're bothering with it. Instead just check the SMART info using a tool like Crystal Disk Info (google it) and see what it's showing for errors on your drives.

There's nothing 'safe' about a drive that's already developing bad sectors. In fact there is nothing safe about a Seagate drive ever. They fail suddenly, often without warning. So if you're getting some warning, hurry up and backup your important data and dump the drive. Kick Off 2 Pc. I strongly recommend you stop buying Seagate drives. Their failure rates are nearly 4 times what other companies like Toshiba or HGST are showing.